Privacy Policy
Effective date: September 17, 2025
1) Introduction
Dentoclass, Inc. (“Dentoclass,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you use our website, courses, and related services (the “Services”), how we use and share it, and the choices you have.
2) Controller & Contact
Legal entity: Dentoclass, Inc., incorporated in Delaware, USA.
Mailing Address (for correspondence only):
867 Boylston Street, 5th Floor 1605
Boston, MA 02116, USA
Email: [email protected]
Phone: +1 (857) 313 5770
3) Information We Collect
- Account & registration data: name, email, billing address, optional professional details confirming you are a dentist, and password.
- Transaction data: order details, payment confirmations, refunds (payments are processed via our platform’s native checkout, e.g., Thinkific Payments).
- Usage & technical data: IP address, device/browser info, cookies, page views, and course progress needed to deliver CE and verify completion.
- Support & communications: messages you send to us (including complaints or refund requests).
- User-submitted content (optional): if you upload examples/cases for discussion, you are responsible for removing any patient identifiers. Do not upload protected health information (PHI).
We do not knowingly collect information from children under 16. If you believe we have such data, contact us to delete it.
4) How We Use Information
- Provide and administer your account and course access (typically 12 months).
- Process payments and refunds.
- Provide support and manage complaints/resolutions.
- Maintain CE program records, issue verifications of participation, and meet audit requirements.
- Operate, secure, and improve the Services (fraud prevention, analytics, troubleshooting).
- With your consent where required, send educational updates or marketing communications (you can opt out any time).
6) Record Retention for CE
To support continuing education administration and audit-readiness, we retain CE records (e.g., verification of participation, course completion, evaluations, relevant contact fields) for a minimum of six (6) years, consistent with our program policies. Some non-CE data may be retained longer if required by law, security, or dispute resolution.
7) Security
We use reasonable administrative, technical, and organizational safeguards to protect information we control. No system is perfectly secure; please notify us immediately if you suspect unauthorized access to your account.
8) Your Rights & Choices
- Access/Update/Delete: Email [email protected] to request access to, correction of, or deletion of your personal information. We may retain certain CE records and transaction data as required for compliance and audits.
- Marketing choices: You can opt out of promotional emails using the link inside those emails. You will still receive essential transactional messages (receipts, access notices).
- Cookies: You can control cookies through your browser settings; disabling some cookies may affect functionality.
9) International Users
We are based in the United States and may process data in the U.S. or other countries. If you access the Services from outside the U.S., you are responsible for complying with your local laws and CE rules. We take reasonable steps to protect personal data during cross-border transfers.
11) Privacy Questions & CE Complaints
For privacy questions or requests, contact us by email or mail:
Mailing Address (for correspondence only):
867 Boylston Street, 5th Floor 1605
Boston, MA 02116, USA
Email: [email protected]
Phone: +1 (857) 313 5770
For concerns related to our continuing education activities, you may also use our internal complaint process. Participants have the option to submit CE-related complaints to the ADA Commission for Continuing Education Provider Recognition (CCEPR) if they are unsatisfied with our resolution.
12) Changes to this Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Effective date” above. Your continued use of the Services after an update constitutes acceptance of the revised policy.
Last reviewed: September 17, 2025 — Dentoclass, Inc. (Incorporated in Delaware, mailing address Boston, MA)